Why Telemarketing Requires Thick Skin
Do you remember getting phone calls just as you sat down for a family meal? The person on the end of the line seemed very intent on keeping you talking and may have resorted to a full court press when it came to selling you on their product.
Thankfully there is a "Do Not Call" list (
https://www.donotcall.gov/) that many American's have signed up for that stops telemarketers from calling your home. However, there is a provision that allows marketers to call you. This is in effect if you have purchased a product from that company within the recent past. In that case these businesses can call you for follow up or to get your feedback on your buying experience or offer deals on associated products or services.
Most people do not want to talk to telemarketers, but does that make all
telemarketing jobs a scam? No.
There are legitimate phone sales positions that allow potential customers to exercise their right to say no without undue pressure. There are others, however, that will insist you engage in several unethical practices in order to reach your sales quota.
Most phone sales positions you might engage in as part of a work at home experience will insist on using a script that pushes the customer to answer yes a multitude of times so that it is possible to get them to say yes to ordering whatever is being sold. You will be told to artificially inflate the value of the product and to appeal to anything that seems possible in collecting a sale. You might be asked to attempt to gain as much personal information as possible including credit card numbers.
In order to make the money you need to survive you will be required to push even the gentlest of human beings into buying something they may not need or want. Half-truths and inference are often used to wear down the resistance of individuals who feel badly hanging up on anyone.
On the other hand there will be those who may curse on the phone, hang up or ask to speak to your supervisor. They may ask for your company name, a contact and whom they can file a grievance with.
The role of a good telemarketer can provide a quick list of benefits and the freedom to opt out of the conversation at any time the individual being called wants to. Too often this role is filled by individuals desperate to make some money and seem willing to do whatever they need to do to get a sale from those they call.
If I were to guess I would say that many of these individuals either become jaded in their job or they hate picking up the phone to make a call because it means they compromise their scruples just a little bit more.
Checking with the Better Business Bureau (
http://www.bbb.org/) will always be a good way to confirm the trustworthiness of a phone sales position. They may not have all the bad guys listed, but in most cases they will be able to point out the worst offenders. Always work at a little extra research into work at home opportunities to ensure you are making the best possible decision.
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